Purchasing Services -- Equipment Maintenance

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WOULD YOU LIKE TO SAVE MONEY ON EXPENSIVE EQUIPMENT SERVICE AND MAINTENANCE AGREEMENTS?

Would you like to control and know exactly what your equipment maintenance costs will be for 1 year? 2 years? 3 years?

Are you spending too much for equipment maintenance?

Would you like to have a record and be able to track equipment repairs and preventative maintenance?

Are you renewing service agreements on equipment with low use, or no longer in service?

If you answered YES to one or more of these questions, we have a Solution!

Washington University has partnered with Thermo Asset Management Services (formerly USCS Equipment Technology Solutions) to help reduce costs associated with your laboratory and scientific equipment maintenance costs. With this program, you continue to use the existing service providers on a time-and-materials basis. Thermo USCS guarantees your costs and helps you manage your equipment repairs.


Most Frequently Asked Questions About Thermo

What is Thermo USCS?
Thermo USCS is an independent company that helps manage costs of equipment service. They do not manufacture, sell or service equipment. Rather, they provide unbiased comparisons of pricing, repairs, & service issues when your equipment needs repair.

What exactly do they do?
Thermo USCS assists departments in managing their equipment maintenance budget by converting to a time-and-materials basis as compared to a typical yearly service agreement. They will review existing service agreements and identify the cost savings opportunity.

How much can I save?
The Preferred Supplier agreement guarantees a savings of at least 17% over previous spend.

Can I continue to use my existing service provider?
Yes! You decide which vendor you want to service your equipment.

Is preventive maintenance included?
Yes! Preventive Maintenance services (PM's) are critical to equipment uptime and long-term cost management. Thermo USCS recommends that PM's be performed on a regular basis. They can assist you in setting up proper schedules for your equipment.

What types of equipment can be included in the program?
Usually, laboratory or scientific equipment valued at $10,000 or more is targeted. However, they will review your entire equipment list to help you determine what pieces should be included.

What if I have a question, problem or need assistance?
Thermo USCS offers a Help Hotline is to provide support before, during, and after a service call. They can also help with third-party alternatives for equipment service and parts.

Are there any Washington University departments already using this program?
Several departments are already enjoying the savings with this program: Biochemistry, Anatomy & Neurobiology, Anesthesiology to name a few.

How do I get started?
You may contact Jeannine Cahill, Purchasing Services, at 935-7688. Since every department is unique, your equipment list and existing service agreements will be reviewed to prepare an Equipment Quotation that will allow you to identify the savings opportunities.

Contact Thermo USCS or Purchasing Services for a no charge quotation today.


Contacts and Marketing Support


Jeannine Cahill, Purchasing Services
935-7688

Thermo USCS Contract Data Sheet